Frequently Asked Questions

  1. Nothing happens when I click play on a video?
    - This is an issue with the player because the file hasn’t loaded yet. Be patient, it will start once loaded.
  2. I was a free member, now I signed up to be a premium member but I can’t see premium content?
    - You cannot use the same username and/or email when signing up for a premium membership, if you’re already registered as a free member. Contact me and I’ll fix it manually!
  3. I was a premium member before, now I signed up again but my account isn’t working?
    - Same issue as #2, if you used same email and/or username I have to manually re-set your account. Contact me and I’ll fix it! :)
  4. A download link doesn’t work.
    - I probably made a mistake, please let me know and I’ll fix it right away!